Refund Policy

1. Vote Purchases

All purchases of voting packages are considered final.

Once votes have been successfully credited to a finalist, the purchase is non-refundable and the votes cannot be cancelled, transferred or exchanged.

2. Failed Payments

If a payment is unsuccessful and no votes are credited, no charge should ordinarily be considered a successful vote purchase.

If an amount has been debited from your account but the payment status remains unsuccessful or the votes have not been credited, please contact us with the relevant transaction details.

The transaction will be verified with the payment gateway.

3. Payment Debited but Votes Not Received

If your bank account or payment method has been debited but the voting system does not show the corresponding votes, please do not make repeated payments immediately.

The payment may be under verification or may be awaiting confirmation from the payment gateway.

Our system may receive payment confirmation through the payment gateway's server-side notification system and credit the votes after successful verification.

4. Duplicate Payments

If you believe that you have accidentally made a duplicate payment for the same vote package, please contact us with the transaction details.

Duplicate transactions will be reviewed and handled based on the payment status and applicable policy.

5. Fraudulent Transactions

Transactions identified as fraudulent, unauthorized or suspicious may be investigated and may be subject to cancellation or other appropriate action.

6. Change of Mind

Refunds will not be provided merely because a voter changes their mind after purchasing votes or because the selected finalist does not win the Miss Fabb Popular or Mrs Fabb Popular title.

7. Voting Closure

Closure of voting, changes in leaderboard position or the final result of the competition does not create a right to a refund for votes that have already been validly purchased and credited.

8. Refund Processing

Where a refund is approved under exceptional circumstances, the refund will generally be processed through the original payment method, subject to payment gateway and banking timelines.

9. Contact for Payment Issues

For payment-related issues, please contact us with your registered mobile number, transaction details and payment reference, where available.

Email: info@missfabbindia.com

WhatsApp Helpline: +91 70213 34080